Q: Are you a trading company or manufacturer ?

A: We are an OEM manufacturer specializing in the research and development, design, production, sales and service of storage and handling equipment automation.

Q: Which industries can your machines apply to?

A: For almost any industry which needs to handle the workpiece, such as motor industry, metallurgical casting, metal processing, machinery manufacturing, paper processing, printing and packaging, food and beverage, tobacco and alcohol, clothing industry, household appliances, electronic communication, power transmission and distribution, military research, aviation and shipping, chemical petroleum, building materials, ceramics and sanitary ware, wood material processing, furniture manufacturing.

Q: What is the condition of your machine?

A: Brand new, can be customized.

Q: How many axes does a machine have?

A: More than one, can be customized.

Q: What is the working power?

A: 220V.

Q: What is the working pressure?

A: 0.5MPA-0.8MPA.

Q: How long is the warranty period?

A: One year. 

Q: Which kind of after warranty service can you provide?

A: Video technical support & Online support.

Q: How long is the delivery time?

A: Generally 35-50days. 

Q: What is the payment term ?

A: Usually 30% T/T in advance, 70% balance before shipping.

Q: What information does the customer need to provide when placing an order?

A: Working radius, lifting Height, Max /Min Load weight, picture or video of operation and details of the workpiece.